Matrimonial Safety & Anti-Fraud Guidelines
Your family's safety, honor, and financial security are our supreme priorities. Please read and follow these essential guidelines for safe online and offline matchmaking.
THE #1 GOLDEN RULE: NEVER TRANSFER MONEY TO ANYONE
Never transfer funds, send crypto, or lend money to anyone you meet online under any circumstances — regardless of whether they claim to have a customs emergency, medical crisis, or travel expense. Genuine matrimonial candidates will never ask you for money.
1. Online Communication Safety
- Start conversations via our secure in-app chat before sharing personal mobile numbers.
- Use the "Blur Photo" shield if you prefer only serious approved prospects to view your album.
- Never share financial passwords, OTPs, net-banking details, or bank account numbers.
2. Recognize Red Flags Immediately
- NRI Parcel / Customs Scam: Claiming to have sent gifts or jewelry stuck at Delhi airport customs.
- Refusing Video Calls: Reluctance to do a family video call or face-to-face video verification.
- Inconsistent Stories: Educational or job claims that don't match their LinkedIn or Samaj directory.
3. Safe Offline Family Meetings
- Always choose well-lit, public locations (family restaurants, hotels, or cafes) for first meetings.
- Always involve parents, guardians, or elders. Never attend private hotel rooms or isolated venues alone.
- Arrange your own transportation to and from the meeting venue.
4. Independent Due Diligence
- Cross-verify profession, workplace, and family reputation through mutual relatives or Samaj networks.
- Check educational degrees and residence credentials before solemnizing engagements.
- Prioritize profiles sporting our blue Govt ID Verified Trust Badge.
How to Report Suspicious Behavior on Dheeraja Matrimony
If you encounter any candidate soliciting money, using inappropriate language, or displaying suspicious credentials, use the "Report Profile" button located at the bottom of every biodata page. Our Trust & Safety officers investigate all reports within 2 hours.
