Sacred Privacy Shield

Privacy Policy & Confidentiality Charter

Last Updated: October 2026 • Compliant with Indian Information Technology (IT) Act & DPDP Act Standards.

1. Our Sacred Commitment to Your Family's Privacy

At Dheeraja Matrimony, we recognize that matrimonial biodata represents sensitive, personal, and family heritage. We maintain zero-compromise confidentiality standards. This Privacy Policy details how we collect, store, safeguard, and disclose candidate information when utilizing our website, mobile applications, and matchmaking bureaus.

2. Information We Collect

To enable authentic matchmaking and Vedic compatibility calculations, we collect:

  • Identity Data: Full name, gender, date of birth, marital status, and unique Matrimony ID.
  • Contact Credentials: Mobile phone number, email address, current city, state, and residential location.
  • Horoscope & Astro Data: Rashi, Nakshatra, Manglik status, birth time, and birth city for Ashtakoota Milan.
  • Professional & Educational Data: Highest degree, college/university, occupation, employer type, and annual income.
  • Family Heritage: Religion, Samaj/Caste, Gotra, mother tongue, family values, and parental occupations.
  • Verification Documents: Aadhaar Card, Voter ID, PAN Card, Driving License, or Passport for KYC verification (stored encrypted and never published).

3. Member Privacy Shield & Visual Controls

We empower each candidate with direct privacy switches in their Account Settings:

Photo Privacy Shield Choose between Public, Blur Photo (blurred until you approve request), or Request Only.
Phone Number Shield Keep your mobile visible only to mutual matches after you have accepted their expression of interest.

4. Purpose of Information Processing

Information provided by members is strictly utilized to:

  • Generate authentic compatibility scores and 36-Gunas Vedic Milan reports.
  • Display filtered candidate recommendations based on partner preferences.
  • Authenticate legitimate candidates via OTP screening and KYC Trust Badges.
  • Prevent fraud, financial scams, harassment, and unauthorized commercial spam.

5. Data Security & Storage Standards

All communication between your device and our servers is encrypted using bank-grade 256-bit SSL/TLS protocol. Sensitive documents uploaded for verification are secured in isolated directories and audited only by authorized senior compliance officers.

6. Grievance Redressal Officer

In compliance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are:

Name: Grievance Redressal Officer

Address: Dheeraja Matrimony, Talwandi Commercial Center, Kota, Rajasthan — 324005, India

Email: grievance@dheerajamatrimony.online

Response Turnaround: Within 36 hours of receipt of complaint

Want to update or remove your data? Visit your Settings Center Read Terms of Service →