Privacy Policy & Confidentiality Charter
Last Updated: October 2026 • Compliant with Indian Information Technology (IT) Act & DPDP Act Standards.
1. Our Sacred Commitment to Your Family's Privacy
At Dheeraja Matrimony, we recognize that matrimonial biodata represents sensitive, personal, and family heritage. We maintain zero-compromise confidentiality standards. This Privacy Policy details how we collect, store, safeguard, and disclose candidate information when utilizing our website, mobile applications, and matchmaking bureaus.
2. Information We Collect
To enable authentic matchmaking and Vedic compatibility calculations, we collect:
- Identity Data: Full name, gender, date of birth, marital status, and unique Matrimony ID.
- Contact Credentials: Mobile phone number, email address, current city, state, and residential location.
- Horoscope & Astro Data: Rashi, Nakshatra, Manglik status, birth time, and birth city for Ashtakoota Milan.
- Professional & Educational Data: Highest degree, college/university, occupation, employer type, and annual income.
- Family Heritage: Religion, Samaj/Caste, Gotra, mother tongue, family values, and parental occupations.
- Verification Documents: Aadhaar Card, Voter ID, PAN Card, Driving License, or Passport for KYC verification (stored encrypted and never published).
3. Member Privacy Shield & Visual Controls
We empower each candidate with direct privacy switches in their Account Settings:
4. Purpose of Information Processing
Information provided by members is strictly utilized to:
- Generate authentic compatibility scores and 36-Gunas Vedic Milan reports.
- Display filtered candidate recommendations based on partner preferences.
- Authenticate legitimate candidates via OTP screening and KYC Trust Badges.
- Prevent fraud, financial scams, harassment, and unauthorized commercial spam.
5. Data Security & Storage Standards
All communication between your device and our servers is encrypted using bank-grade 256-bit SSL/TLS protocol. Sensitive documents uploaded for verification are secured in isolated directories and audited only by authorized senior compliance officers.
6. Grievance Redressal Officer
In compliance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are:
Name: Grievance Redressal Officer
Address: Dheeraja Matrimony, Talwandi Commercial Center, Kota, Rajasthan — 324005, India
Email: grievance@dheerajamatrimony.online
Response Turnaround: Within 36 hours of receipt of complaint